This morning William Morriss who is co-author of the blog Ephemeralaw, made the following post written by his colleagues Jane Shea and Gretchen Ackerman, (see links).
I cannot find a way to improve on the research and work they have done so I have obtained permission to post the article as published. As the controversy swirls about like a hot potato the May 1st deadline is fast approaching. I think one of the saddest aspects of this is that the individual is lost in the argument. And it is the individual that is supposed to be protected by these new rules. Compliance doesn’t have to hurt, and for most every business it need not be a financial burden. In the words of Kirk Nahra, a noted expert in privacy law. “It’s the right thing to do.” Once again, here is a solid article written by professionals, and aimed at businesses in America as a wake up call. For more from Ephemeralaw there is a link to their writings in my links below.
Thank you William, Jane, and Gretchen
Red Flag Rules - Deadline May 1
My colleagues Jane Shea and Gretchen Ackerman have published a new business advisory on the FTC red flag rules. I am posting it here with permission.The May 1, 2009 deadline for creating and implementing an Identity Theft Protection and Prevention Program required by FTC Rules is fast approaching. The Identity Theft Red Flag Rules apply to all organizations with accounts primarily for personal, family or household purposes that permit multiple payments. Creditors subject to these rules include utilities, retailers, local governments, and car dealers, if such organizations carry consumer accounts permitting multiple repayments. Many hospitals and patient care facilities extend credit to patients for deferred payment of treatment costs. These health care entities must implement an Identity Theft Protection and Prevention Program to identify, detect and respond to the possible existence of identity theft with respect to these accounts. Health care entities must also take care to ensure that these programs do not conflict with other Federal and State laws, rules and regulations such as EMTALA. The FTC Rules require all such organizations to develop and implement a proactive identity theft prevention program, and provide detailed guidelines intended to provide assistance in creating such a program. Financial institutions regulated by a regulatory agency other than the FTC were required to adopt and implement an Identity Theft Protection and Prevention Program no later than November 1, 2008. Federal regulators were required by the FACT Act of 2003 to issue regulations that implement Section 114 of the Act, which amended the Fair Credit Reporting Act to require financial institutions and other creditors which maintain consumer accounts to adopt and maintain a written Identity Theft Prevention Program to detect, prevent, and mitigate identity theft in connection with the opening of accounts maintained for personal, family or household purposes, so long as the accounts permit multiple payments or transactions. Examples include credit card accounts, patient deferred payment plans, mortgage loans, automobile loans, margin accounts, cell phone accounts, utility accounts, checking accounts or savings accounts.The regulations provide organizations subject to the Rules with flexibility in developing their programs according to their relative size and complexity. However, the Program must include reasonable policies and procedures that:identify relevant Red Flags, and then incorporate those Red Flags into the Program; detect such Red Flags; respond appropriately to any Red Flags to prevent and mitigate identity theft; and ensure that the Program is updated periodically to reflect changes in risks to customers What are the "Red Flags"? The regulations define them as a "pattern, practice, or specific activity that indicates the possible existence of identity theft." However, the concept is fleshed out considerably in the supplementary materials to the regulations. The federal regulatory agencies have adopted Interagency Guidelines on Identity Theft Detection, Prevention, and Mitigation. The Regulations include a section explaining the relationship of the rules to the guidelines, specifically, that each financial institution or creditor must consider the guidelines in developing its Program, and must include those Guidelines that are appropriate. They provide policies and procedures that can be used, where appropriate, to satisfy the regulatory requirements of the Rules. Thus, the Guidelines provide with respect to risk factors an organization should consider in identifying red flags, likely sources of red flags, and categories of red flags that should be included in the Program. Additionally, the supplementary materials to the Guidelines include illustrative examples of Red Flags which may be incorporated into a Program, and break these down into five categories: 1) Alerts, Notifications or Warnings from a Consumer Reporting Agency; 2) Suspicious Documents; 3) Suspicious Personal Identifying Information; 4) Unusual Use of, or Suspicious Activity Related to, the Covered Account; and 5) Notice from Customers, Victims of Identity Theft, Law Enforcement Authorities, or Others Regarding Possible Identity Theft in Connection with Covered Accounts Held by the Financial Institution or Creditor. Examples include:a fraud or active duty alert is included with a consumer report a consumer reporting agency provides a notice of credit freeze in response to a request for a consumer report a consumer reporting agency provides a notice of address discrepancy identification documents appear to be forged inconsistencies between identification provided and the consumer's/patient's appearance or the information actually provided by the consumer/patient inconsistencies between personally identifying information provided and that obtained from external information sources a new revolving credit account is used in a manner commonly associated with known patterns of fraud.Once the Program has been established, the organization must administer the Program, and not simply place it on a shelf. This involves requiring that the board of directors or an appropriate committee of the Board approve the initial written Program, and that the Board, an appropriate Board committee, or a designated member of senior management be responsible for the oversight, development, implementation and administration of the Program. Additionally, training of relevant staff and effective oversight of third party service providers with respect to the Program is also required. Organizations covered by the Red Flag Identity Theft Rules are subject to oversight by the appropriate federal regulators, and for those creditors that are not federally regulated financial institutions, the Federal Trade Commission provides oversight. Besides regulatory enforcement actions, violations of the FACT Act can subject an organization to civil actions for damages. The type and amount of damages available will depend on whether the violations are "negligent" or "willful." For a claim for negligent violation, a plaintiff must prove he or she suffered actual harm as a result of the defendant's negligence. In the case of a claim for a willful violation, most courts will require proof of actual knowledge and intentional violation of the relevant statute by the organization.